Privacy policy
Your privacy is important to us and we want to send you this Privacy Policy to inform you about how we collect, store, and process your data.
All the data we collect about you is processed in Belgium and therefore falls under the aegis of European legislation. Your personal data is protected by this legislation.
1. WHO ARE WE?
The Mermen Company
Jan Van Beersstraat 26
2018 Antwerp
BE 1004.165.477
+32 473 93 31 32
For any questions concerning your data, please don’t hesitate to contact Nicolas Eeckhoudt or via the contact information listed above.
2. THE DATA WE COLLECT AND WHY
ANALYSIS
Google Analytics
Google Analytics is a tool provided by Google Inc. to analyse a website. Google uses the data to analyse browsing behaviour. Cookies and user data (e.g. IP address) are collected here. The statistics reflect trends and are made anonymous. Google Cookie Policy, Privacy Policy, and Opt-Out.
SERVICE PROVISION
Formula
We use the web forms to collect standard information such as your surname, first name, company name, email address, and telephone number, your IP address, and the date and time at which you filled in your form. We use this data to contact you and answer your questions.
DISPLAYING CONTENT FROM OTHER WEBSITES
We sometimes make use of external platforms to show you content and allow you to interact with it.
YouTube
YouTube is a video platform made available by Google Inc. that allows you to integrate videos into your website. Cookies and personal data are collected in this regard. Privacy Policy >
INTERACTING WITH SOCIAL MEDIA
We use tools to share the contents of this website on social media.
• Instagram / Facebook - Privacy policy - Cookie beleid
• LinkedIn - Privacy Policy - Cookie beleid
GOOD USER EXPERIENCE
Data can be stored in your browser or retrieved from it in the form of cookies as you browse. The information may relate to you, your preferences, or your device and are usually used to allow the website to function as expected. In most cases, this data will not directly identify you, but can offer you a more personalised browsing experience.
Our website uses essential cookies to ensure that the website’s navigation, the loading time, and the general browsing experience are optimal. A detailed list of the cookies used on our website can be found in your browser and via the request to approve cookies. You can choose which cookies you deactivate.
We do not subject personal data to profiling or automated processing.
3. SHARING OF PERSONAL DATA
Your personal data is only processed internally and is not shared with third parties.
4. PROTECTION OF YOUR DATA
We have installed an SSL certificate to guarantee the security of your data while browsing. In addition to this, we ensure the security, reliability, and integrity of your personal data by protecting our systems from viruses, malware, and other hacking attacks. We also ensure that this data is backed up.
5. DATA STORAGE
We respect the following policy with regard to storing your data:
• We store personal data in forms for up to 3 years after you have completed these forms;
• If you are a customer, we are required to save your data for up to 10 years after your order.
6. YOUR RIGHTS AS A USER
You have the following rights:
• The right to access your data and how we process it
• The right to rectify your data
• The ‘right to be forgotten’ and have all your data erased from all the databases
• The right to revoke your consent
• The right to temporarily stop the processing of your data
• The right to data portability (i.e. to transmit your data to another controller)
• The right not to be subjected to automatic profiling
You also have the right to submit a complaint. You can submit a complaint to the Data Protection Authority if you find that your personal data has been illegally collected and processed. Complaints must be submitted on the Data Protection Authority’s website.
7. LAST UPDATED ON
This Privacy Policy was last updated on August 30th 2024.